Terms of service

Terms & Conditions

 

OVERVIEW
Welcome to nano nina! The terms “we”, “us” and “our” refer to nano nina. nano nina operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). nano nina is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Effective Date: August 11, 2026

Welcome to Nano Nina. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

  • These Terms & Conditions govern the use of the Nano Nina website and all purchases made through it.
  • By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
  • We reserve the right to update these Terms & Conditions at any time without prior notice.

2. Products

  • We strive to display our products as accurately as possible. However, actual colors may vary depending on your device's screen settings.
  • As some products may be handmade or finished by hand, slight variations in color, texture, or appearance may occur.

3. Pricing & Payments

  • All prices are displayed in the local currency and include applicable taxes unless otherwise stated.
  • We reserve the right to change product prices without prior notice.
  • Orders are processed only after payment is confirmed or the order is successfully placed for Cash on Delivery (where available).

4. Order Acceptance

  • Once your order is placed, you will receive an order confirmation.
  • Nano Nina reserves the right to cancel or refuse any order due to product availability, pricing errors, suspected fraud, or any other valid reason.
  • If an order is cancelled after payment has been made, a full refund will be issued.

5. Shipping & Delivery

  • Delivery times are estimates and may vary depending on your location and courier services.
  • Customers are responsible for providing accurate shipping information.
  • Nano Nina is not responsible for delays caused by shipping carriers, weather conditions, or circumstances beyond our control.

6. Returns & Refunds

  • Returns and refunds are subject to our Refund Policy.
  • Products must be returned in their original condition, unworn, and in the original packaging where applicable.
  • Refund requests that do not meet our policy requirements may be declined.

7. Exchanges

  • Exchange requests are subject to our Exchange Policy and product availability.
  • Shipping fees for exchanges may apply unless the exchange is due to a manufacturing defect or an error on our part.

8. Intellectual Property

  • All content on this website, including logos, product images, designs, graphics, text, and branding, is the exclusive property of Nano Nina and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

  • Nano Nina shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our maximum liability shall not exceed the amount paid for the purchased product.

10. Privacy

  • Your personal information is handled in accordance with our Privacy Policy.
  • We are committed to protecting your data and using it only for order processing, customer support, and service improvements.

11. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.
  • Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent Egyptian courts.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact information provided on our website.